Privacy Policy for Using CoreHealth™ Website and Software to Access the Fraser Health MyHealth Program

Your privacy is important to Fraser Health Authority ("Fraser Health") and its service provider for the Fraser Health MyHealth program ("MyHealth"), CoreHealth™ Technologies Inc. ("CoreHealth"). All data in the MyHealth program is under custody and control of Fraser Health. This Policy explains how the MyHealth program collects, uses and discloses personal information (as defined in the Freedom of Information and Protection of Privacy Act of British Columbia ("FIPPA")).

Collection of Information

Cookies

"Cookies" are pieces of data sent from a Web server to a Web browser that enable a Web server to identify users that visit a site hosted by the server. CoreHealth uses Cookies to identify you so that MyHealth can provide you more customized information and services. At your discretion, you may configure your Web browser not to accept cookies from CoreHealth. However, if you do not accept cookies from CoreHealth, you may lose access to MyHealth or experience decreased performance of the website and software.

Non-Personal Information

CoreHealth collects non-personal information from MyHealth website users including pages accessed and viewed, date and time accessed, and whether a search was performed in order to get to the website. CoreHealth can use this information to analyse how the website is being used and to determine how to improve it.

Personal Information

CoreHealth collects personal information on behalf of Fraser Health pursuant to section 26(c) of FIPPA when you are registered as a MyHealth user as part of your employment/engagement with Fraser Health. This information can include name, address, email, date birth, phone, activity level, and other data items as defined by Fraser Health and CoreHealth. Please review the Fraser Health Confidentiality and Security of Personal Information Policy.

Use of Information

CoreHealth uses your personal information to contact you for purposes of the MyHealth Program pursuant to section 32(a) of FIPPA, and as may be required by law from the personal information you provide to us.

CoreHealth and Fraser Health may work with other corporations ("Affiliates") to encourage healthy living as part of the Fraser Health MyHealth Program. WhereCoreHealth or Fraser Health work with an Affiliate, with whom you are registered, pursuant to section 33(2)(c) of FIPPA your personal and non-personal information will be available to that Affiliate pursuant to that Affiliate's privacy policy to which you have consented.

Information Sharing and Disclosure

CoreHealth does not rent, sell, or share personal information about you unless required by law. For certainty, personal information includes any aggregate data that could be reidentified such that it may disclose your personal information.

Location of Information

Except for data stored with Affiliates or as determined by contract, all CoreHealth website data is stored on servers located within Canada.

Confidentiality and Security

CoreHealth uses physical, electronic, and procedural safeguards to protect personal information about you. Only employees, contractors, or third party service providers working with Fraser Health or CoreHealth, who need to see the information to do their jobs, have access to your personal information. Your personal information will only be used or disclosed in compliance with FIPPA and in those ways described in Policy.

Other Considerations

CoreHealth, Fraser Health or our Affiliates may provide links to other websites, software or resources. We do not have control over how these other parties manage personal information.

Due to necessary changes in business, technology and unforeseen situations, CoreHealth may change this Policy without prior notice or liability provided that it has received permission from Fraser Health and provided such changes comply with FIPPA. Any changes will be posted online or can be requested by contacting the Fraser Health Privacy Officer.

When you stop working for Fraser Health, your access to MyHealth will be terminated. The data that populates your MyHealth account will be retained in accordance with applicable laws.

Contacting Fraser Health Privacy Officer

If you have any questions about this Policy, the Fraser Health Confidentiality and Security of Personal Information Policy, or your personal information, you may contact the Fraser Health Privacy Office by emailing [email protected].